tears are words the heart can't say

Why?
Why on earth do some people seriously not have hearts?

some times I wish it was this easy.
<------------------
If it was, the world would be a simpler place.
It is time for story time:

once upon a time there was a girl. she went to a great school where she met great people and she loved them. Then one day she had to leave them to find new friends. It was hard at first but she tried to stay close with her past friends. she thought she was doing pretty good with keeping up with them. she put things together and went to parties that they were hosting. then when guys and girls started to get mixed up, things got complicated. she had to say things to guys that she would never had wanted to say. she was slowing turning the heat up on the boiler. then one night when these friends were bored, they called people trying to convince them to hang out. and thats when it happened. a guy turned into a sudden jerk and called the girl on things she was saying. the girl apologized quickly and ended the conversation quickly as well. it had ruined her whole mood for the rest of the night. she went off by herself thinking about all of the things she had done recently, only to find negative. as she was on her way home from being "out with the guys", she decided to get up the courage to apologize to *certain* people. she didn't want to though, because it was 10:30, but she was feeling terrible. she dialed the number of the person she intended to call and was shocked to find the person awake (she had been expecting voice mail). to her horror, they sounded even more angry than before. when she started in on her apology she could tell that the person was rolling their eyes. their only response was, "oh, it's fine. don't worry about it. it was nothing. whatever." it was said in one of the rudest fashions. the girl quickly hung up and began to cry. how could someone be so heartless and knock someone down who had enough courage to do something as hard as that. the girl then decided she would not talk this person for the next while and let them live in their life of saddness. until she has enough courage to confront the person again.

If you are ever put into a situation like this, do not be a jerk.
You have no idea how hard it is for a person to apologize to another.

It is human nature to feel like you are always right.

You have to get past your pride and accept it.

Don't ever make a person cry over an apology that you didn't accept.

It is not good for either of you.

I don't care if they wake you up in the middle of the night,

accept it and don't question it.

And especially DON'T throw it back in their face.

Thank you.

<-----------
And this is how I basically feel at this point.